Terms of Service
These Terms of Service (the “Terms”) govern access to and use of the website osteopatalisa.com (the “Website”) and requests for the professional osteopathy services offered by Annalisa Liantonio (hereinafter, “we”, “us”, or the “Practitioner”), based in El Cotillo, Fuerteventura, Canary Islands, Spain.
By using the Website or booking an appointment, you (“you” or the “Client”) agree to be bound by these Terms.
1. Nature of the Service
The Website provides information about and promotes the osteopathy services offered at Lisa’s physical practice in Fuerteventura. It also allows users to request an appointment via contact form, email, or WhatsApp.
Submitting an appointment request through the Website constitutes a request for an appointment. An appointment is considered confirmed only once we have expressly confirmed it.
2. Appointments, Changes and Cancellations
Appointments may be requested through the contact channels indicated on the Website, including the contact form, email, WhatsApp, and telephone.
Clients are requested to communicate any cancellations or changes at least 24 hours before the scheduled appointment time.
In the event of repeated no-shows without prior notice, we reserve the right to require advance confirmation for future appointments.
We reserve the right to reschedule an appointment in the event of unforeseen circumstances, and will notify the Client as soon as reasonably possible.
3. Fees and Payment
Treatment fees are communicated at the time of booking or are available upon request and may change from time to time.
Payment is made directly at the practice, unless otherwise agreed.
Cash, bank transfer, PayPal, Revolut.
4. Nature of Osteopathic Treatments
Osteopathy is a complementary manual discipline. The treatments provided do not replace a medical diagnosis, medical examination, or conventional medical treatment.
Before each treatment, Annalisa carries out an assessment to determine whether the Client is suitable for the proposed treatment approach. Where a medical condition requires further assessment or care, the Client may be advised to consult an appropriate medical specialist.
For further information regarding the limitations of liability relating to the informational content of the Website, please refer to the Disclaimer page.
5. Client Responsibilities
The Client agrees to:
· Provide truthful and complete information regarding their health during the health history assessment.
· Promptly disclose any relevant medical conditions, pregnancy, ongoing illnesses or conditions, or medication they are taking.
· Respect the agreed appointment times.
· Use the Website lawfully and in compliance with applicable legislation.
6. Limitation of Liability
To the extent permitted by applicable law, Annalisa Liantonio shall not be held liable for indirect damages arising from the use of the Website or the content published on it.
This does not affect the Practitioner’s professional liability for treatments actually provided at the practice, which is governed by applicable Spanish healthcare legislation and any applicable professional liability insurance coverage.
7. Intellectual Property
All content available on the Website, including text, images, logos, and graphics, is owned by Annalisa Liantonio or used under licence and may not be reproduced, copied, modified, or distributed without prior written authorization.
8. Privacy
The processing of personal and health-related data collected through the Website is governed by our Privacy Policy, which forms an integral part of these Terms.
9. Changes to These Terms
We reserve the right to modify these Terms at any time.
Any changes will be published on this page together with the updated date and will become effective upon publication.
10. Applicable Law and Jurisdiction
These Terms are governed by the laws of Spain.
Any dispute arising from the use of the Website or the services shall be subject to the jurisdiction of the courts corresponding to the Practitioner’s place of establishment in Fuerteventura, except where mandatory provisions applicable to consumer protection provide otherwise.
11. Contact
For any questions regarding these Terms, please contact us at osteopatalisa@gmail.com or via WhatsApp at +34 641684760.
This document is provided for general informational purposes only and does not constitute legal advice.